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mobilkom austria, a mobile network operator in Austria, has selected Openet’s technology to meet the requirements of the new EU-wide Data Roaming regulations. 

In March 2009, the European Union's parliament voted to extend the EU regulation on international telephone roaming charges from voice calls to the data market, within the 27 EU nations.

 

In addition, operators have to introduce specific measures targeted at improving subscriber transparency to prevent "bill shock."

 

Openet officials said that mobilkom austria (News - Alert) has deployed the convergent charging product built on Openet's FusionWorks Framework.

 

Officials said that with the FusionWorks Convergent Charging product, mobilkom austria would be able to manage roaming data usage, in real time, for subscribers, and enforce data volume or monetary caps.

 

Company officials said that the provider can also notify its subscribers when pre-defined thresholds have been met and offer the option to extend their usage beyond the cap. This improved transparency for customer data roaming costs will ensure the mandated reduction in instances of "bill shock."

 

"Using Openet's (News - Alert) Convergent Charging product, we are ready to meet the new EU data roaming regulations well in advance of the regulatory deadline," said Johann Pichler, CTO at mobilkom Austria, in a statement.

 

Pichler said that FusionWorks real-time capabilities were crucial in the selection of Openet for this function, giving the company the competitive edge to manage data balances, trigger notifications and provide subscribers with maximum flexibility when roaming in the EU.

 

"Openet's Convergent Charging product and Spending Limits solution are designed to easily meet the exact criteria being laid out by the new regulations from the EU," said Niall Norton, CEO at Openet.

 

Norton said that by giving operators a better view of subscriber data, they can not only meet these new regulations, but identify additional opportunities to drive revenue and increase customer satisfaction.