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March 03, 2010

GAO Research Releases T.38 Fax Relay Software for Fax over IP Industry
By David Sims
TMCnet Contributing Editor

Companies looking to update their Fax over IP software have a new entry to consider.
GOA Research, a Toronto, Canada-based  company, recently launched  its T.38 fax relay software which provides “optimal performance” when integrated with GAO’s suite of ITU-T compliant V.34, V.17, V.29 and V.27ter fax software.

The software, according to the company, is fully compliant with the ITU-T T.38 fax relay specification and supports 'commonly used processors such as TI C5000 & C6000 series DSPs, ARM (News - Alert) processors and ADI DSPs and OS such as Windows and Linux.'
The T.38 is billed as being able to 'operate within a multi-tasking environment and is optimized for fixed-point arithmetic.' The fax relay over IP software allows the transfer of facsimile documents in real-time between two facsimile terminals over the Internet or other networks using IP protocols.
A 'spoofing' function is included in GAO's product to prevent jitter, delay or lost packets. All GAO’s software are subject to t quality control procedures, which is reflected in its well structured code, detailed design documentation, and well-defined design and test plans.
Fax over IP isn't a relic from the 1990s. It is a technology you should have available. Recently TMC's Erik Linask (News - Alert) sat down with Max Schroeder, senior vice president of Faxcore, at the ITEXO East to discuss the state of fax.
Linask asked Schroeder just why is fax so big. Schroeder said the reason fax is still 'relevant' is because of 'the legal system.' Fax is considered a legal document the way an e-mail probably isn't, not just in North America, but around the world. So for health care and the financial industries, any industry which is 'regulatory,' Schroeder said, and has comply with things like Sarbanes-Oxley, fax qualify as legal documents.
One important feature with fax is that fax includes a date and time stamp ensuring a completed transaction.
Schroeder cited a study by Davidson Consulting finding that last year that Fax over IP grew by 53 percent. In fact, Schroeder said, global sales for his firm were up 'even more than domestic sales, “finding that 'the global environment is driving the fax industry.”

David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Amy Tierney


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