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November 30, 2009

IBM, Comverse Team to Launch Center of Excellence in France
By Anshu Shrivastava
TMCnet Contributor

Comverse and IBM have launched a joint Center of Excellence in France to help global telecom operators speed time to market for new services, boost subscriber acquisition, and reduce both churn and overall network operating costs.

The CoE has been established within the IBM Telecom Solutions Lab in France. The Center uses software components from IBM and Comverse (News - Alert) to create a business support system/operational support system and service-delivery environment that provide a dynamic setting, according to company officials.
The emergence of new business models – and the potential for even more new models with the view to next-generation networks – requires a converged approach to BSS that is demonstrated at the Center, said company officials.
Comverse ONE Billing and Active Customer Management is a single BSS system that allows operators to manage all subscribers consistently, regardless of payment or service type, said Comverse officials.
To provide the dynamic infrastructure for the CoE, the service provider delivery environment framework combines with IBM (News - Alert) server and storage hardware like Power Systems and BladeCenter. Company officials said that SPDE is based on a service oriented architecture approach.
The joint approach will enable telecom clients to test proofs of concept with new capabilities in simulated environments, enhance innovation as well reduce implementation time and risk, according to company sources.
Dror Bin, president of global sales at Comverse, said that both the companies understand how critical it’s to offer systems and processes that support the new business models that operators must deliver to stay competitive.
The Comverse-IBM relationship backed by the Center of Excellence will allow the joint customers to have more efficient operations and generate new revenues, Bin said.
“To sustain growth in today’s economy, communication service providers are seeking ways to offer subscribers a more positive and differentiated experience while taking complexity and cost out of their businesses,” said Chris Pearson (News - Alert), global telco industry leader for IBM Global Business Services.
IBM’s globally-integrated network of capabilities, partnerships and assets have benefited telecom industry, supporting telecom deployments in major and emerging markets since 2000, IBM officials said.

Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Erin Harrison


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