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November 20, 2009

Using a FoIP Solution to Save Money
By Amy Tierney
TMCnet Web Editor

It’s not easier to make a change. The notion of complacency can impact many things, especially when it comes to the bottom line.
And while a certain solution might have worked well a few years earlier, the same may not be true today. That is especially true in the business world. As companies’ needs change, the communication technology that meets those requirements should, too.

TMCnet recently found an article that reported that a national postal strike in the U.K. in 2007 prompted some new technology. Could a fax server be the answer to this type of problem? Max Schroeder (News - Alert), senior vice president of FaxCore, talked about his experience in the area.
“There was a postal strike in Canada in the early 1990s and I was immediately contacted by a company in Ontario whose survival was threatened by the strike,” Schroeder told TMCnet. “The company handled financial statements, invoices and other critical material. They purchased a fax server solution and were up and running in a few days.”
What was the outcome?
 “I called them at the end of the strike to see how the switch to fax has worked out,” Schroeder said. “They advised that the strike was actually a very fortuitous event. The analysis showed that faxing was much less expensive that using the postal service. Basically, a two- to three-page document only cost pennies and a mailed document could be as much as a $1 when factoring in processing postage. Plus, fax has the added benefit of providing proof of delivery. The ROI was excellent and we will not revert to using the postal service.”
Fast forward to the present. If we put this into perspective today, phone minute costs have decreased in the past 10 to 15 years, while postal costs have risen considerably, so the ROI today is much better than the previous decade. The good news is that companies don’t have to wait for a strike to implement this solution. Just go to the FaxCore site and look at what the product has to offer.
As TMCnet has previously reported, FaxCore (News - Alert) also has a feature rich product, so there are many added benefits in addition to saving on postage. Automating a company’s fax workflow processes will also decrease labor costs. And fax over IP, or FoIP services can help.
Faxing invoices and monthly statements is also very green as many fax documents are now handled electronically and even it the documents are printed, you still use less paper than mailing via the USPS (News - Alert). FaxCore supports the latest Dialogic/Brooktrout solutions adding to the ROI by utilizing faster transmission speeds and further reducing phone charges. Implementing FaxCore as a FoIP solution in a virtual environment can further decrease energy consumption.
Is it time to replace your fax server or fax solution with FaxCore? Click here to connect to a FaxCore representative.

Amy Tierney is a Web editor for TMCnet, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.

Edited by Amy Tierney


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