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Innotrac Releases Findings from SmartHub® Holiday Benchmarking StudiesATLANTA, Feb. 19, 2015 /PRNewswire/ -- Innotrac Corporation, a best-in-class commerce provider integrating digital technology, fulfillment, contact center and business intelligence solutions, today announced the release of a special SmartHub® study focused on the 2014 eCommerce holiday season. SmartHub® Benchmarking, Innotrac's proprietary industry benchmarking tool, provides clients and strategic partners with intelligence and analysis of the online retail purchase cycle. The studies evaluate over 230 leading merchants across 95 data points, tracking the entire eCommerce experience from ordering, to shipping, packaging, customer service, and returns. Between November 27th and December 24th, SmartHub® looked at which retailer categories reduced order processing time, which group offered the highest rate of free shipping and which promotions were the most popular on Cyber Monday. A total of three special studies were conducted:
About Innotrac Innotrac Corporation, founded in 1984 and based near Atlanta, Georgia, is a best-in-class commerce provider integrating digital technology, fulfillment, contact center and business intelligence solutions to support global brands. Innotrac's fulfillment, order management and contact center solutions are integrated with all major web platforms, and seamlessly integrate with any required partner technologies. The Company employs sophisticated order processing and warehouse management technology and operates ten fulfillment centers and one call center spanning all time zones across the continental United States. Innotrac Europe GmbH has a network of fulfillment centers, call centers, and returns processing facilities with operations in the UK, Germany, France, Denmark, Sweden, Poland, Austria, Italy, Switzerland, Ireland, Spain and the Netherlands. Connect with Innotrac at www.innotrac.com or http://www.linkedin.com/company/innotrac. Contact: Yolanda Kokayi To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/innotrac-releases-findings-from-smarthub-holiday-benchmarking-studies-300038756.html SOURCE Innotrac Corporation |