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Safety and Security Telematics Installed in One Out of Every 7 Cars Shipping Globally in 2013, Says ABI ResearchLONDON --(Business Wire)-- With infotainment functionality such as music streaming, connected navigation, and social networking having dominated much of the connected car market in 2011 and 2012, traditional safety and security telematics is expected to make a comeback in 2013 due to growing awareness about its importance from consumers and governments alike. Penetration of factory-installed safety and security telematics shipping globally in new cars will reach 15.7% in 2013. "Mandates for stolen vehicle tracking in Brazil (CONTRAN) and emergency calling in Russia (ERA GLONASS) are finally becoming a reality in 2013. And the EU's eCall is being prepared for launch in 2015," says VP and practice director Dominique Bonte. However, increasingly the telematics industry is shifting from reactive solutions, to systems that can help avoid and prevent safety and security hazards:
Interestingly, OEMs and dealerships are increasingly looking at telematics as a customer relationship tool (CRM - Customer Relationship Management) to enhance the car experience, piece of mind of car ownership, and ultimately build a more loyal customer base. In this respect remote diagnostics and in the future remote updates are the core features around which the automotive industry is going to transform into a service industry.
ABI Research provides in-depth analysis and quantitative forecasting of trends in global connectivity and other emerging technologies. From offices in North America, Europe and Asia, ABI Research's worldwide team of experts advises thousands of decision makers through 70+ research and advisory services. Est. 1990. For more information visit www.abiresearch.com, or call +1.516.624.2500.
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